TAS Belize Policies

The following outlines the intended services provided by TAS Belize.  Packages are laid out in accordance with the needs presented by the client and are to be agreed upon and followed.

 

All clients must read and agree to the points laid out below. By entering into a business relationship with TAS Belize, you (the Client) agree and consent to our terms and conditions laid out in our policy below.

POLICY OVERVIEW

This section is for those who need a quick understanding of our policy.

TAS Belize adds sent information/content as is. Although spell check is used as standard practice, it can only go so far. TAS Belize trusts you are giving in exactly what you want on your design. If any error on an approved design gets printed, TAS Belize will not be held responsible for any damages unless the printing was handled by TAS Belize. Please help to ensure that content sent in and the end product are 100% accurate.

All services will require a thirty percent (30%) down payment before the job is started. A forty percent (40%) deposit is required at the first draft review. A fifteen percent (15%) deposit is required at the second draft viewing and finalize fifteen percent  (15%) is due at the delivery of final artwork. For print & procurement services, seventy percent (70%) deposit is required before a project is processed. The final thirty percent (30%) is due at delivery of product.

Prices may vary depending on what is requested. TAS Belize reserve the right to change prices at any given time for any given purpose. Prices for services entitles the client to a copy of the approved end product in the following appropriate formats upon request: JPEG, PNG, PDF, TIFF, AVI, MP4, MOV, WAV, MP3, FLAC, etc. All formats are “As a copy” and not layered. The client is NOT paying for the  Photoshop/ Indesign/ Illustrator design files, Audition/Cubase tracks, Premiere/ Final  Cut sequence files, After effect template, fonts, raw elements etc that make up the source files. If clients would like a copy of the source files, they can purchase it separately for 40% of the actual design cost.

A 5% discount will be applied to the total invoice for a project if payment is made within four (4) days of  invoice.

a late fee of 2% of total cost will be charged if payments are not made within 30 DAYS of invoice been issued.

If a job is cancelled before it is started you will get a full refund (if transaction fee is required it will be paid out of the amount paid). If a job is cancelled after the job has a first draft 50% of the job cost will be charged. No refunds for jobs that have gone through several drafts (2 or more).

After a job is approved you will receive your product in the formats agreed to (mentioned above). If there are any errors that need to be corrected (for example with spelling or content error) those changes will be made free of charge.

If any major design changes are required after a design is approved, there will be an extra service fee charge.

TAS Belize adds the final approved end product/design to its portfolio. If for some reason you feel it best that your design not be added (for example sensitive content) please contact us.

PAYMENT METHODS

Deposits and payments may be made to TAS Belize Limited using one of the payment option below:

Atlantic Bank Ltd.
Account #100265650

Scotia Bank Ltd.
Account #1939424.

PayPal
For International payments: www.paypal.me/tasbelize  

CONTACT US

17 Garbutt Creek Street,
Belmopan City, Belize C.A
Telephone: (501) 637-4921
Email: info@tasbelize.com

DETAIL POLICY

This section is for those who need a detail understanding of our policies.

TIME FRAME AND DELIVERY

TAS Belize Limited will provide the initial draft concepts to the Client within the time frame agreed upon in the initial consultation. Please note that if we are experiencing higher than usual demand, your product will be scheduled for the next available time slot and you will be notified at the earliest possible time. TAS Belize Limited will post the initial draft in an email or to a web site for review by the Client. The Client will then be able to view his/her draft product and also be able to provide feedback concerning the product.

 

TAS Belize Limited will analize the Client’s feedback and revise the product. The revised samples will be presented to the Client within the specified timeframe. Regular working days are Monday through Friday, 8am – 5pm, excluding Belizean holidays. TAS Belize Limited will continue the revision process as per the terms of the specific contract, until Client is satisfied. Once the Client has approved the final product, the Client will complete any remaining payment owed, and TAS Belize Limited will then proceed with the delivery phase. All requested formats of the approved product are then emailed or posted to the client download area for the Clients use.

COPYRIGHT / TRADEMARKS

The Client unconditionally guarantees that any element of text or graphics furnished to TAS Belize Limited in the product do not infringe on any copyright or trademarks that have been already established by another company or organization. The Client will hold harmless and protect TAS Belize Limited from any claim or suit arising from the use of such as furnished by the client.

 

TAS Belize Limited makes every effort to produce original artwork. If, however, we create products for you which accidentally infringes on any existing trademarked artwork, TAS Belize Limited holds no liability and is limited only to a refund of the paid amount. TAS Belize Limited will do no research checking on the legal availability of the name we are creating products for. It is the Client’s responsibility to ensure that the name of their product, company or service is not already in use, and it is the Client’s sole responsibility to secure a service mark or trademark to protect the rights to any name or image. TAS Belize Limited and its employees will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image.

 

Concepts are also the ownership of TAS Belize Limited regardless of product type.
Until the contract is paid in full, all materials remain property of TAS Belize Limited. TAS Belize Limited retains the right to display the artwork in their corporate portfolios and marketing materials.

 

All concepts furnished to the client are for client review and comment purposes only. TAS Belize Limited retains exclusive copyright and ownership of all products and draft materials.

DRAFT CONCEPT POLICIES AND COPYRIGHT

All draft concepts previewed by the client are for client review and comment purposes only. TAS Belize Limited reserves the right to utilize and/or reproduce any image, logo or illustration, audio, beat, video, web content created by TAS Belize Limited in advertising, electronic or traditional reproduction, with the addition of any copyright and/or trademark notice that may be requested by the owner of the work. The client is granted unlimited royalty-free use of the image upon full payment of all fees. TAS Belize Limited retains the rights to concepts, comprehensives and all product involved in the production process prior to the final delivery, and is granted the right to use these products in promotional and advertising and marketing materials.

REVISIONS AND AUTHOR ALTERATIONS

Revisions may be discussed verbally, however no work will be done until the Client submits their revisions in writing, by email. The Client understands that revision work, along with requests for project additions or author alterations, will incur the same hourly billable as noted in the project quotation. Revision work is not done free of charge unless otherwise arranged, in writing or in the package agreed to in advance. If a base package is agreed upon, however the revisions and requests exceed this package parameters, the next Client will be notified in advance.

The quotation assumes a reasonable average number of revisions per product as outlined in the package, but on very rare occasion a project arises in which the Client requests an unusually large number of drafts or revisions. Any and all revisions will still incur the hourly rate as noted on the project quotation, and the Client confirms that any revisions or additions they request will incur this cost.

PRINTING, DELIVERY AND THIRD PARTY INVOLVEMENT

TAS Belize Limited can and may provide information to the Client about print solutions that complement the projects needs to the best knowledge of the Company. TAS Belize Limited is not responsible for price discrepancies advertised by third party companies. This includes product specifications, rush order and special order pricing, and delivery costs associated.

 

TAS Belize Limited is not responsible for a third company’s failure to deliver in the parameters set out by said company. This includes delivery time; product availability; print error; damage incurred due to shipping; and other unforeseen issues.

 

All concerns can and will be expressed by the Company to the third company association, but are not responsible and take no fault for failure to deliver on consented parameters. Payment must be made for said project and may not be withheld because of printer error.

PAYMENT POLICIES

Digital Media Production is a professional service, not a restockable product or commodity – customers are billed for the time and expertise of our production team, art/creative directors and project managers. In accordance with industry standards, TAS Belize Limited charges for services by the hour (unless a flat fee has been negotiated in writing or estimate) and does not offer refunds under any circumstance (except in the case of copyright infringement or cancellation as noted above).

 

TAS Belize Limited does NOT engage in speculative work and will not honour any requests for same. We have provided an extensive public portfolio, making it easy for potential clients to judge whether the style and quality of design offered by TAS Belize Limited is a good fit for their organization.

 

All quotations given are estimates only, unless otherwise negotiated and noted in writing on your quotation. Final invoices will reflect actual hours worked on your project which may or may not differ from your quotation. The final invoice will not exceed the quoted amount by a margin of over 25% without prior notification and written authorization by the client.

 

An upfront deposit of 30% (based on the quotation amount) is required for all new projects. A forty percent (40%) deposit is required at the first draft review. A fifteen percent (15%) deposit is required at the second draft viewing and finalize fifteen percent (15%) is due at the delivery of final artwork. For print & procurement services, seventy percent (70%) deposit is required before a project is processed. The final thirty percent (30%) is due at delivery of product.

 

Preferred clients requiring long term and ongoing work will be placed on a monthly billing cycle, which will allow said client to skip the quotation/deposit phase.

 

Deposits and payments may be made to TAS Belize Limited using one of the payment option below:
Atlantic Bank Ltd.
Account #100265650

Scotia Bank Ltd.
Account #1939424.

For International payments: www.paypal.me/tasbelize  

All invoices are payable on receipt, net 14 days.

INACTIVE STATUS

If there has been no activity initiated by the client on a contract in 30 days, but the client has been responsive to status requests by the project manager, said contract will be classified as “inactive”. Inactive contracts are invoiced periodically throughout the fiscal year, to ensure all parties are able to keep their records up-to-date. Please note that an inactive classification has no adverse effect on your account, provided all invoices are paid on time. If your project is incomplete and you have received an inactive project invoice, please rest assured that you are being invoiced only for work actually completed to date, and that you are welcome to.

 

re-open the project at any time. Upon payment of your invoice, you will have rights to request delivery of any project (complete, or otherwise). Any credits (hourly or otherwise) granted to the client’s account are valid and redeemable at any time pending TAS Belize Limited’s availability, until a period of six months has passed, at which point all credits are considered null and expired.

DELINQUENT STATUS

After 30 days, a late payment charge of 2% per month is applied to all delinquent accounts, without exception and retroactive to the date of invoice. If the account remains in default after 60 days, or if the customer’s payment is charged back to us by way of cheque fraud or other crime, we will issue one final notice before turning the account over to a third-party collections agency. Late fees will continue to accrue on your account, and you will be responsible for all costs incurred for placing you in collections. Refusing to pay your bill is theft, and we take it very seriously. If collection efforts are unsuccessful, we will engage the client in litigation to collect the debt, and all copyright will revert to TAS Belize Limited.  The client will have no rights to use the materials in any way, shape or form, and legal action will be taken to enforce this policy.

ABANDONED STATUS

If a client should abandon a project or contract after work has commenced, an invoice shall be issued for the full quoted amount, regardless of project status on abandonment. Abandoned contracts in cases where the client is unresponsive are also subject to an accelerated collections policy, and will be submitted to a third-party collections agency if not paid or addressed within 30 days.

TAS BELIZE LIMITED WEBSITE

Unless otherwise specified and/or credited all images, artwork, text and graphics, of this site, are the copyright of TAS Belize Limited  All rights reserved. All other images are the copyright and/or trademark of the respective owners.

 

The information presented on the TAS Belize Limited web site is copyrighted to TAS Belize Limited Design. This copyright does not supersede any copyrights that may exist in the logos, artwork and projects presented. These works are copyright and/or trademarked by the respective owners.

 

Designs, original art, clip art and projects presented by TAS Belize Limited are for the use of the authorized client. All art, images, designs, and material are copyright of TAS Belize Limited and may not be resold, added to clipart collections or any other unauthorized form of distribution or reproduction without the express written permission of TAS Belize Limited and the images contained within.

 

Visitors are permitted, and encouraged to link to this site. You are welcome to link to any page or section of the TAS Belize Limited website.

PRIVACY POLICY

We respect and are committed to protecting your privacy. This Privacy Policy lets you know how your personal information is processed and used. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy.

YOUR CONSENT TO THIS AGREEMENT

By using the TAS Belize Limited website and/or engaging in business with TAS Belize Limited, you consent to the terms specified above. We reserve the right to modify this policy. If we do change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

TAS Belize Limited reserves the right to amend these terms at any time. Should it happen that a client’s own terms and conditions conflict with any of the same set out on this page, this document shall be considered to be the authoritative one, unless a separate contract has been signed by the client and by an authorized agent of TAS Belize Limited.